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We pride ourselves on customer service and satisfaction. If for any reason you are not satisfied with a purchase, please return it to us within 30 days of the day you receive your product for a refund, exchange or credit.
All returned items must be in their original, unused condition and in their original packaging with all tags, parts and accessories. Items returned with obvious use, makeup, deodorant, perfume, or similar product stains will be subject to refusal.
Final Sale items cannot be returned, refunded or exchanged.
Original shipping and handling charges are not refundable, and the customer is responsible for return shipping with the carrier of his or her choice.
All unclaimed or refused packages might result in a 15% restocking fee plus freight costs incurred.
1. Log in to your account. 2. Go to "My Account" page. 3. Click "My Returns" link from left side menu. 4. Click "Request Return" button. 5. Select order and item you wouldlike to return or exchange. After that you will receive an email with Return Merchandise Authorization number (RMA) and return and/or exchange instructions.
All unauthorized returns will be refused.
Returns & Exchanges
No. We will not refund or exchange items that have been:
If you find an item to be damaged, defective, or incorrect, please contact our Customer Service before returning your item so that we may assist you accordingly.
Returns and exchanges are accepted within 30 days of the day you receive your product.
Most returns are processed within 3-5 business days after we receive your return. Once your return has been processed and your refund issued, you will receive a return confirmation email.